Remote Concierge Services
Remote Concierge Services
Modern and sophisticated, our Remote Concierge Service will add a level of prestige to your residential or office building, while saving you on the overall cost of security, maintenance, and staffing. Enjoy such features as:
- Live Video Monitoring, our primary technologically
advanced service. - Remote Visitor Monitoring: Always be in control of who has access to your building.
- Virtual Guard Tours: A full site virtual tour completed diligently to ensure your building is secure.
- Client Reporting: Clients will receive detailed incident reports in the event of irregular activity.
- Video Archiving: Mission will archive your footage for you, and supply you with footage needed if an incident occurs. No need to spend hours going through footage yourself!
- Incident Response: Mission will respond quickly when an incident is detected.
- Remote System Health Checks: Routine checks to ensure your system is performing at its peak potential.
We can also integrate your building’s current security system with our remote concierge package, streamlining your management process even further. Intelligent building management starts with Mission.
Cut Costs
When you choose to employ Mission’s concierge security monitoring services, you’re not only removing the need for an on-site concierge, but also for around-the-clock security guards.
- On average, the cost of hiring a security guard for around-the-clock services will exceed an annual cost of $100,000. The simple fact is, these days this is an unnecessary expense.
- CCTV camera systems provide video surveillance monitoring, but lack the ability to intervene and prevent trouble that may arise.
Through our Remote Concierge Services, Mission has leveraged technological advancements and created a system that combines the strengths of security guards and CCTV cameras, while eliminating the weaknesses.
- Mission virtual concierge packages are fully customizable to meet your building, security and budgetary requirements;
- We deliver full coverage at a fraction of the cost of traditional concierges;
- Mission offers an unbeatable value on service without compromise.
Delivering effective and affordable access control solutions and remote concierge service with the option of additional on-site guard security, Mission offers a variety of personalized hybrid programs to suit your individual business needs.
Advanced AI Powered Video Technology
The Remote Concierge technology allows us to undertake absolutely any task that an on-site concierge can, at a fraction of the cost. Our technology is truly remarkable; an innovative and unprecedented system that gives you more freedom, security and efficiency for your building than you have ever experienced.
The pattern based, self-learning algorithms, along with our detailed programming, continuously adapts to increase precision, in both perimeter protection and crowded environments. Its advanced capabilities are used to differentiate people and vehicles while ignoring irrelevant motion. This sophisticated technology allows us to secure your sites by detecting any unwanted activity.
Our highly trained technicians install our state-of-the-art technology, rendering your property completely secured. When unauthorized activity is detected by our advanced analytic cameras, an alert is immediately sent to our local video monitoring station, where our professionally trained operators will assess each unique situation, and follow our in depth protocols to prevent, and/or deter intruders, or any other unauthorized activity. Our AI powered facial recognition technology quickly identifies authorized persons, and people of interest to assist us in making quick, informed decisions when activity is detected. License plate recognition technology allows us to identify and capture clear images of license plates, allowing us to proactively respond to events, and assist with further investigation.
Mission prides itself on its innovation and technology. We consistently and continuously ensure we have the most sophisticated and modern technology available to our industry. Our team is prepared for any situation, and is equipped with the most technologically advanced software and applications, making us a leader in Remote Concierge Services.
Round the Clock Security
Mission uses Remote Video Monitoring to ensure that your property is safe, supervised and secured 24 hours a day, 7 days a week.
Our Concierge Service will cut the unnecessary cost of security, maintenance and staffing, and grant you the power to manage your building with around-the-clock; versatile tools you can’t find anywhere else.
- A live feed is streamed to our highly trained and certified video surveillance monitoring operators 24/7 allowing us to quickly deal with any irregular activity;
- Our next generation AI cameras cover every angle of your property and ensure the highest level of security.
This is a modern, sophisticated and reliable take on a building’s need for a concierge.
Fully Customizable to Your Needs
If you’re interested in transitioning slowly from the current physical concierge system or you just want extra protection, we offer hybrid packages that provide on-site, part time security guard services alongside the video feed.
Additionally, we can integrate our Remote Concierge technology with your existing security equipment to provide management solutions that no other security service can offer.
Our packages are approximately 50% more cost effective than a guard service, and can include additional perks such as:
- Building Security System Monitoring
- Live Video Monitoring
- Service Requests
- Incident Reporting
- Package Tracking
- Parking, Bikes & Locker Management
- Remote Access Control Management
Fastest Available Response Times
Mission is there when you need us the most. Constant video surveillance monitoring allows the team at Mission to intervene instantly when an irregular incident occurs. From our remote video monitoring facility, we’re able to contact the proper authorities, with a response time of under 10 seconds for over 95% of all alarm notifications.
- As a well-recognized live video monitoring company in possession of live footage of a potential intruder, police prioritize our calls at a level 1 as opposed to a level 3, ensuring their prompt arrival. This reduction in their response time is vital in greatly reducing the opportunity for trespassers to cause substantial damage, or escape with valuables.
- Our remote concierge systems are also routinely checked, updated, tested and maintained. Should any issues arise with the equipment, our technicians will resolve them diligently and quickly at absolutely no additional cost to you.
Smart And Secure From Day One – Cut Costs, Gain Efficiency
Mission
The Remote Concierge service system can be installed for both new construction, and retrofit buildings.
- New Construction: Beginning at the blueprint stages, Mission will work and consult with developers and builders to ensure your remote concierge is optimized and customized for the layout of your property. The system will be installed during construction and integrate all security systems together. This way, your Remote Concierge service will be ready to operate from the moment you open the building.
- Retrofit Buildings: If your building already has a security system, all that is required is to install our devices alongside your pre-existing cameras, integrating your equipment to create a streamlined, interactive live monitoring system.
Our remote concierge service is not only the very best video monitoring system you can find, it’s also an innovative tool that allows you to strengthen your productivity, efficiency and community.
The Mission Remote Concierge system eliminates a need for on-site security and concierge services, creating a far more cost-effective strategy to maintain your building. There is no other service that can offer the comprehensive and vast array of resources, features and functionalities we deliver.
Why Choose mission
01. Centrally Managed or Hosted Solutions
Gives you all the benefits of an access system with the added convenience of being centrally-managed by three redundant monitoring centers, freeing up your time to focus on your core business. All system transactions are conveniently processed over the Internet.
02. No Upfront Equipment Costs
With Mission, you get a customized security solution that includes state-of-the art equipment, real-time monitoring, video review and software for one all-inclusive monthly rate with no upfront costs or hidden fees. It’s peace of mind for less.
03. Ongoing Support
Our service doesn’t end after the sale. We know it takes more than great products to help you succeed — it also takes great support. Our team of professionals and experienced customer and technical support specialists are always at your service.